Operations Manager (m/w/d)

ofri Internet GmbH is seeking a proactive Operations Manager (m/w/d) to drive operational excellence and efficiency in their remote-first company. In this role, you'll oversee internal processes, manage a small team, and align operational goals with business objectives. The ideal candidate has experience in operations management, people management, and strong analytical skills. A Bachelor's degree in a relevant field and fluency in English and German are required.

Your responsibilities

• Develop and implement initiatives to enhance efficiency, productivity, and monetization
• Manage and streamline internal processes to improve workflows and eliminate bottlenecks
• Supervise project management and resource allocation to meet deadlines and goals effectively
• Collaborate with cross-functional teams to align operational goals with overall business objectives
• Monitor KPIs to track progress and identify areas for improvement
• Manage a small remote team of 4-6 people
• Oversee all aspects of people operations, spanning from recruitment through to off-boarding
• Ensure smooth workflows and efficient resource allocation across all aspects of the business
• Maintain a pragmatic mindset, prioritizing customer satisfaction
• Contribute to fostering candid collaboration and encouraging self-initiative within the team

Qualifications

• Bachelor's degree in Business Administration/Management, Information Technology, or a related field
• Proven track record in an Operations-related role in a small company (10 to 25 employees)
• Previous experience in people management
• Strong analytical skills
• Excellent project management skills
• Fluency in English and German (native fluency in either English or German required)
• Proficiency in French is a bonus
• Ability to multitask, prioritize effectively, and solve problems in a dynamic environment
• Strong leadership and decision-making skills
• Collaborative mindset with a focus on fostering a positive team environment

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Benefits

• 100% remote job
• Competitive salary
• Flexible working hours
• Laptop and hardware, Home-office setup budget, Educational budget
• Annual Company retreats
• Bi-weekly colleague online coffee chats
• Fun and friendly remote work environment with a motivated, helpful, and international team
• Opportunity to take responsibility and have your opinion matter from day one
• Company culture focused on inclusivity, welcoming people from various backgrounds